WHAT DOES THIS PRIVACY POLICY COVER?
Your privacy is extremely important to us. We are committed to protecting your Personal Data. We want to be transparent with you about how we collect and use your Personal Data through your use of our website and mobile applications (“Platform”) and inform you about your privacy rights and how the law protects you.
This Privacy Policy aims to give you information on how we collect and process your Personal Data through your use of this Platform.
By using the Platform, you agree to the collection, use, and transfer of your Personal Data as set out in this Privacy Policy.
WHO WE ARE AND HOW TO CONTACT US
Who we are:
We operate the Platform and are the controller of your Personal Data (referred to as “we”, “us”, or “our” in this Privacy Policy). Our address is Contact Us
How to contact us:
You can contact us by emailing: info@gatecapture.com
PERSONAL DATA WE COLLECT FROM YOU
The Personal Data we collect directly from you includes:
- Identity Data: First name, last name, username, profile photo, and, if you use our verification feature, a copy of your Identification Card.
- Contact Data: Email address and telephone number(s).
- Location Data: Approximate location if you enable this feature via your device.
- Listings Data: Details about your previous and current listings on the Platform, as well as details of other users’ listings that you have viewed and offers you have made for other users’ listings.
- Marketing Data: Your preferences in receiving marketing messages from us.
- Chat Data: Details of messages that you exchange with other users of the Platform through the ‘Chat’ feature, including any additional Personal Data you may disclose in such messages.
- Call Data: Recordings of calls between you and our teams, which are recorded for monitoring and training purposes.
- Behavioural Data: Inferred or assumed information relating to your behaviour and interests based on your activity on the Platform.
- Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or use our services.
We also collect, use, and share ‘aggregated data’, such as statistical or demographic data for various purposes. Aggregated data may be derived from your Personal Data but once in aggregated form it will no longer constitute Personal Data.
PERSONAL DATA WE COLLECT FROM OTHER SOURCES
We also collect certain of your Personal Data from third-party sources, such as:
- Social media platforms: Identity Data, Contact Data
- Our affiliates: Identity Data, Contact Data, Marketing Data
- Analytics providers: Behavioural Data, Technical Data
- Advertisers: Behavioural Data, Technical Data
HOW WE USE YOUR PERSONAL DATA AND WHY
We will only use your Personal Data for the purposes for which we collected it, including:
- Account creation: To register you as a user on the Platform and manage your user account.
- Verification: To verify your account if you choose to do so.
- Operation of our services: To operate the Platform and enable your use of the Platform, including by allowing you to interact with other users.
- Analytics: To understand how you and other users use the Platform and to segment our user base for marketing purposes.
- Marketing: To send you marketing messages, where you have agreed to receive them.
- Troubleshooting: To track issues that might be occurring on our Platform and to address them.
- Fraud prevention: To keep our Platform and associated systems operational and secure.
WHO WE SHARE YOUR PERSONAL DATA WITH
We may share your Personal Data with:
- Other users of the Platform: To facilitate transactions and interactions through the Platform.
- Service providers: To help us operate the Platform (e.g., IT services, system administration services).
- Our affiliates: To help us operate the Platform and manage user data.
- Professional advisers: To provide consultancy, banking, legal, insurance, and accounting services to us.
- Public authorities: Where required by law (e.g., in the event of a police investigation).
- Acquirer(s): In the event of any reorganisation, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business.
HOW WE KEEP YOUR PERSONAL DATA SECURE
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your Personal Data to those employees and other staff who have a business need to access it.
HOW LONG WE STORE YOUR PERSONAL DATA
We will only retain your Personal Data for as long as we reasonably need to use it for the purposes set out in this Privacy Policy, unless a longer retention period is required by applicable law.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
You may have certain rights in relation to your Personal Data, including:
- Request access to your Personal Data
- Request correction of your Personal Data
- Request erasure of your Personal Data
- Object to processing of your Personal Data
- Request transfer of your Personal Data
- Withdraw your Consent
MARKETING COMMUNICATIONS
You can ask us to stop sending you marketing messages at any time by logging in to the Platform and adjusting your marketing preferences or by following the “Unsubscribe” link included at the bottom of any marketing email you receive from us.
OUR POLICY ON MINORS
This Platform is not intended to be used by minors. If you become aware that a minor has been using the Platform, please contact us if you would like us to remove their Personal Data from our systems.
THIRD-PARTY LINKS
This Platform may include links to third-party websites and applications. Clicking on those links will take you off-Platform and may allow third parties to collect or share your Personal Data. We do not control these third-party websites and applications and are not responsible for their privacy practices.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Any revisions will be effective immediately once posted on this page.
